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SUPPORT DOCUMENTATION
Countdown Trigger Form Reveal
Documentation
Setup & Troubleshooting
Add a countdown to any HubSpot page and automatically reveal a selected HubSpot form when the timer hits zero. Designed for launches, waitlists, webinars, and campaigns that need a fair start time.
Quick setup (4 steps)
1
Add the module to a HubSpot page, template, or drag-and-drop section.
In the page editor, search for the module name and drop it into your layout.
2
Set the countdown end date/time.
Choose the exact moment registrations / access should open.
3
Select the HubSpot form to reveal.
Pick any existing form in your portal—no rebuilds or external tools.
4
Customise styling to match your brand (fonts, colours, spacing, labels).
Publish your page. The form will unlock automatically at zero.
Best practice for testing: set the countdown to ~5–10 minutes in the future on a test page,
publish, and confirm the reveal happens without you touching the page again.
What you can customise
- Countdown end date/time
- Pre-reveal message (e.g. “Registrations open soon”)
- Labels (Days / Hours / Minutes / Seconds)
- Fonts, sizes, weights
- Colours (text, background, accents)
- Spacing, alignment, layout styles
- Form card padding and border radius
Perfect for
Product launches & feature drops
Early access / waitlists
Webinar registrations
Course enrolments
Timed lead capture campaigns
Limited-time offers
Before you publish
- Confirm the end date/time is correct.
- Confirm a form is selected in the module settings.
- Make sure the page is published (not just a draft).
- Test in an incognito window to avoid cached scripts.
How the lock works
The module is built to reduce common early-access rorts (like changing device time/timezone or basic HTML manipulation). It uses server-time checks so the reveal is based on a trusted reference rather than the visitor’s clock.
Troubleshooting
The form didn’t appear at zero
- Make sure a form is selected in the module settings.
- Confirm the countdown end date/time is in the past (use a short test window).
- Hard refresh / test in an incognito window to bypass caching.
- If you placed multiple modules on the same page, confirm each instance has its own form settings.
I see “Server time unavailable”
This usually means the browser couldn’t read the server Date header (e.g. strict caching, security middleware, or a blocked request).
Try a hard refresh, test on a published page (not preview-only), and ensure requests to the page aren’t being blocked by an extension or corporate proxy.
The form shows a title / legend I don’t want
The module hides common HubSpot form titles/legends by default. If your theme injects additional headings, check for theme CSS targeting
.hs-form and remove or override it within the page or theme.
Can visitors cheat and open the form early?
The module includes guardrails against common bypass attempts (device time/timezone changes and simple client-side manipulation).
Nothing on the web is “magic-proof,” but this is designed specifically to stop the typical rorts that ruin time-gated campaigns.
Support
If you hit an edge case or want help styling it to match your theme, reach out with: (1) the page URL, (2) a screenshot, and (3) the countdown end date/time you set.
Tip: If you’re using multiple instances of the module on one page, it’s supported — each instance mounts its form into a unique target automatically.
Run a launch that opens on time, every time.
Add Countdown Trigger Form Reveal to your HubSpot pages and stop worrying about premature form access.